Exus Energy Trusts Above for Superior O&M Performance
Overview
Exus Renewables is a prominent player in the renewable energy industry, with a remarkable track record and extensive experience. With over 15 GW of energy generation capacity, the Exus team brings together more than a century of expertise in renewable energy, having developed, acquired, or managed around 11,000 MW across global projects. Their comprehensive service offerings include full asset management, O&M (Operations and Maintenance), technical consultancy, project development, and construction services.
In this case study, we explore the partnership between Above and Exus Renewables, highlighting how Above’s innovative solutions and data-driven approach complement Exus’ extensive industry expertise. Together, this partnership is advancing the efficiency, reliability, and sustainability of solar energy assets.
Inconsistent Data Accuracy and Precision:
Exus needed a reliable platform to ensure accurate identification and precise location of issues within their solar assets. Other platforms lacked the level of accuracy and precision Above provided, making it harder for Exus to pinpoint and resolve performance issues effectively.
Inefficient Task Management and Communication:
Exus required a tool to streamline task management across teams and efficiently assign maintenance tasks. Competing platforms were unable to group multiple issues within a single task, making maintenance workflows clunky and adding complexity to the process.
Limited Workflow Integration with Stakeholders:
Exus needed to share comprehensive task lists with clients, technicians, and manufacturers for warranty claims.
CHALLENGES
WHY ABOVE?
For Rogerio Pinheiro, Operations and Maintenance Manager, the choice to work with Above has been clear from the start:
"I've worked in global companies with global portfolios for O&M, and I've been working with Above since 2017 across different companies, including my current one. I've benchmarked against other platforms, and the reality is I keep using Above"
One of the most significant factors is Aboves user friendly tool has enabled Rogerio to become highly proficient with the tool, which boosts his effectiveness and efficiency in managing solar assets.
"I know your platform very well, which makes me quite effective at using it, and that’s a huge advantage."
DATA ACCURACY
The depth and reliability of the data stored within SolarGain and the reports generated for Rogerio in Above’s solution, has allowed Rogerio and his team to achieve higher accuracy and precision in identifying and addressing performance issues, something that sets Above apart from other providers.
"When I compare with other platforms, the general sense is that we have higher accuracy and more precision with Above. The location and identification of issues are much better referenced."
TASK LIST: A KEY FEATURE
One of the standout features for Rogerio is the task list functionality. This tool allows him to efficiently manage and assign maintenance tasks, significantly improving workflow and communication between teams.
"The task list works really well, and in that particular area, you are way ahead of your competition. When I receive reports, I categorise the issues, sort them into different task lists, and send them to the technicians to solve the problem."
A key advantage of Above’s task list feature is its flexibility, allowing multiple issues to be addressed within a single task—something not possible with many other platforms. This functionality simplifies the maintenance process and keeps teams focused on resolving issues rather than navigating clunky software.
"Within one task list, I can have multiple different issues, which is not true for other platforms. It’s much easier to manage and solves a lot of problems."
COLLABORATION AND WORKFLOW INTEGRATION
Another benefit Rogerio highlights is the ease of sharing task lists with different stakeholders, including clients, technicians, and even module manufacturers for warranty claims:
"I can share the task list with clients, field technicians, and module manufacturers. It includes all the necessary information for them to validate warranty claims. This integration into our workflow has been a massive advantage."
Although there is still some room for improvement, particularly in automatically capturing serial numbers during construction, Rogerio is confident that Above will continue to evolve to meet their needs:
"For the last couple of years, I’ve been discussing the serial number issue with Above. It’s something we hope to implement next year, and I’m sure it will improve our processes even further."
A STRONG RELATIONSHIP WITH ABOVE'S TEAM
While the technology itself is a key factor, the personal relationship Rogerio has built with the Above team is equally important. From the early days of working with Adrian in 2017 to his current interactions with Luca, Rogerio has consistently found Above’s team to be responsive, reliable, and committed to supporting their clients.
"I’ve known the team since 2017 when Above was still quite small. We’ve always had a very good working relationship. We’ve never had major issues, and if I ever spot something unusual in the data, I can call Luca or the team, and we set up a meeting to discuss it. Sure, you have good technology and a good platform, but in the end, it’s your team that makes the difference."
CONCLUSION
For Exus and Rogerio Pinheiro, Above Surveying is much more than just a tool, it's an integral part of their operations. The platform's precision, the ability to build historical data, and the task list functionality all play a key role in optimising Exus's O&M processes. But beyond that, it’s the trust and partnership with the Above team that has kept Rogerio coming back, year after year.
“ABOVE SURVEYING – DELIVERING SUPERIOR O&M PERFORMANCE THROUGH INNOVATIVE TECHNOLOGY AND OUTSTANDING CUSTOMER SUPPORT.”